SUHERMAN. MENINGKATKAN PELAYANAN PUBLIK PADA TATANAN OTONOMI DAERAH. JRPA - Journal of Regional Public Administration, [S. l.], v. 1, n. 1, p. 31–35, 2016. Disponível em: https://ejournal.unsap.ac.id/index.php/jrpa/article/view/931. Acesso em: 17 apr. 2026.