Maeni, R. N. “KUALITAS PELAYANAN PERPUSTAKAAN MELALUI CHAT LAYANAN INFORMASI PERPUSTAKAAN DI DINAS ARSIP DAN PERPUSTAKAAN KABUPATEN SUMEDANG”. JRPA - Journal of Regional Public Administration, vol. 10, no. 2, Dec. 2025, pp. 88-95, https://ejournal.unsap.ac.id/index.php/jrpa/article/view/1868.