SYAIFUDDIN. Penerapan Customer Relationship Management dalam Meningkatkan Kepuasan dan Loyalitas Pelanggan PPMU Foundation Bandung. SINTESA, [S. l.], v. 13, n. 1, p. -, 2022. Disponível em: https://ejournal.unsap.ac.id/index.php/sintesa/article/view/213. Acesso em: 18 apr. 2026.